Back

Terms of Service

Last updated: 1 October 2026

1. Who you are contracting with

These Terms of Service ("Terms") govern your access to and use of HealthCal AI (the "Service"), provided by Hasan Ahmed ("we", "us", "our", the "Application Owner"). By creating an account, accessing, or using the Service in any way, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must immediately stop using the Service.

2. Nature of the Service

HealthCal AI is a consumer software product that uses generative AI to estimate calories from food photographs, generate transformation programs, suggest workouts, and surface general wellness information. All outputs are probabilistic AI estimates for personal, non-clinical, educational, and entertainment purposes only. No part of the Service constitutes medical, nutritional, psychological, or professional fitness advice, diagnosis, or treatment, and no doctor-patient, dietitian-patient, or trainer-client relationship is created by your use of it.

3. Eligibility & user responsibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and medically fit to follow general dietary and physical activity guidance. You are solely responsible for evaluating whether any AI-generated suggestion is appropriate for your individual health status, and for obtaining prior clearance from a licensed physician before acting on any AI-generated diet, calorie target, fasting protocol, workout, or blood pressure interpretation.

4. Acceptable use

You agree not to:

  • use the Service unlawfully or for any clinical, diagnostic, or treatment purpose;
  • commit fraud, send spam, or infringe anyone's intellectual property;
  • probe, scan, scrape, reverse engineer, or interfere with the Service or its security;
  • upload malware, submit content you have no right to submit, or impersonate others;
  • rely on the Service in any emergency, life-critical, or safety-critical context.

5. AI outputs

The Service uses generative AI to identify food and produce commentary, plans, and metrics. Outputs may be inaccurate, incomplete, outdated, or unsuitable for medical, dietary, or other regulated decisions. You acknowledge that AI models can hallucinate, miscount calories, misread images, or misinterpret blood pressure, glucose, hormone, sleep, or other user-entered health inputs. Logged values may also be inaccurate due to devices, units, timing, or entry mistakes. You assume full responsibility for any decision you make based on AI output. We may filter, restrict, or refuse outputs at our sole discretion.

6. Your account

You must provide accurate information, keep credentials confidential, and are responsible for all activity under your account. If you are using the Service on behalf of an organisation, you confirm you have authority to bind it to these Terms.

7. Intellectual property

We retain all rights, title, and interest in the Service, including software, models, prompts, branding, and documentation. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service within your selected plan. You may not reverse engineer, resell, sublicense, or redistribute the Service or its output as your own product.

8. Payment, subscriptions, and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles payments, tax, invoicing, refunds, and customer service inquiries. Payment, billing, cancellation, and refund mechanics are governed by the Paddle Buyer Terms and our Refund Policy.

9. Service level and warranties

The Service is provided strictly on an "as is" and "as available" basis, with all faults. We make no warranties of any kind, express, implied, statutory, or otherwise, including without limitation any warranty of merchantability, fitness for a particular purpose, accuracy, non-infringement, uninterrupted operation, or that AI outputs will be safe, complete, or appropriate for your circumstances.

10. Limitation of Liability & Indemnification

10.1 Zero Owner Liability

Under no circumstances shall the Application, its developers, creators, contributors, affiliates, officers, employees, agents, licensors, or owners (collectively, the "Application Owner") be held liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages; for any health injuries, medical complications, hospitalisation, disability, death, psychological harm, eating disorders, allergic reactions, or any adverse physical, mental, or financial effects whatsoever arising from or related to your use of the Service, any AI-generated diet plan, calorie estimate, blood pressure interpretation, transformation program, or workout routine. This limitation applies whether the claim is based in contract, tort (including negligence), strict liability, statute, or any other legal theory, and even if the Application Owner has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, the Application Owner's aggregate liability for any and all claims arising out of or relating to the Service is capped at the greater of (a) the amount you actually paid us in the three (3) months immediately preceding the event giving rise to the claim, or (b) USD 50.

10.2 User Discretion & Assumption of Risk

You expressly acknowledge and agree that you use the Service and any AI-generated insights entirely at your own risk. You are solely responsible for evaluating the suitability, safety, and legality of any AI output for your personal circumstances, and for consulting a qualified, licensed medical professional before acting on any nutritional, fitness, fasting, or blood pressure suggestion produced by the Service. You voluntarily assume all risks of injury, illness, or loss resulting from your reliance on the Service.

10.3 Indemnification

You agree to indemnify, defend, and hold harmless the Application Owner from and against any and all claims, demands, actions, lawsuits, investigations, losses, damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or in any way connected with: (i) your access to or use of the Service; (ii) your violation of these Terms or any applicable law; (iii) your reliance on, or implementation of, any AI-generated advice, plan, or output; (iv) any content you submit; or (v) any injury, complication, or damage you, or any third party, suffer in connection with the foregoing. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence of such claim.

10.4 Mandatory Carve-outs

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law (for example, liability for fraud, or for death or personal injury caused by gross negligence where such limitation is prohibited).

11. Suspension and termination

We may suspend or terminate access for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations, with or without notice. On termination, your right to use the Service ends immediately and we may delete your data after a reasonable period.

12. Governing law and venue

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, unless mandatory local law provides otherwise.

13. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes your acceptance of the revised Terms.

14. Severability & entire agreement

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and the Application Owner regarding the Service.

15. Contact

Questions about these Terms can be sent to healthcalai@gmail.com.